Licensing Overview

The Symantec Licensing Programs provide you and your customers with a consistent and flexible way to purchase Symantec software, support and maintenance service options.

For Small & Mid-Sized Businesses: Symantec Express Licensing Program

• Access to all Symantec software products, support and maintenance options through one source
• Minimum purchase requirements of as few as five desktop licenses or one server license
• Larger orders on the same transaction provide larger incentives
• No upfront negotiations or contracts required
• Ability to bundle licenses and support services
• Licensed software can be used anywhere within the country of purchase

Express Licensing Program – Details

For Medium to Large Sized Companies

For Large Companies

Symantec Government

Symantec Academic

License & Support Renewal Notification Process

Symantec has invested in automation technology that will drive customer license renewal efficiencies for channel partners in our SMB customer segment. Partners with renewal opportunities over $2000 per quarter are notified via phone of upcoming renewal opportunities and Customers are sent email notifications on the following schedule prior to license or support expiration:

• The 60-day and 30-day renewal notices encourage the customer to renew via their preferred partner, and provide information on the reseller of record.
• The 5-day and 30-day post expiration notices direct the customer to their preferred partner, and also provide the option to renew online.
• Phone calls to the customer commence from 15-days post expiration as a follow up to the notices, and the customer is encouraged to work with their partner, or to renew through the call center.